4G WiFi (Hong Kong Pick Up) for Hong Kong & Macau (3/5/8/10day)

4G WiFi (Hong Kong Pick Up) for Hong Kong & Macau (3/5/8/10day)

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Enjoy mobile data use with a Hong Kong 4G pocket WiFi device that conveniently fits in your pocket

  • Enjoy unlimited data use with a portable 4G device that conveniently fits in your pocket
  • Stay connected during your stay in Hong Kong and Macau
  • Collect and drop off your device at the Hong Kong Airport
  • Note: If you are taking a ferry from Macau for departure at HK Airport, you would not be able to pass through HK custom and take/return the device

What to Expect

Stay connected while traveling in Hong Kong and Macau. With an easy pick up service at Hong Kong International Airport, you'll enjoy unlimited WiFi access throughout your stay. The speedy 4G portable device connects up to five different phones, laptops and tablets at once and supports 4-6 hours of surfing on one battery charge. Add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are!
Device Information:
  • Type: 4G
  • Service area: Hong Kong/ Macau
  • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
  • Data provider: Smartone
  • Data: If the 500mb daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

Activity Information

Booking Procedure:

  • Please select number of days you need the WIFI devices
  • After payment, Koalabeds Customer Service will contact and confirm your arrival pickup date and return date.
  • Then, you will received the pick up confirmation letter for your journey.
  • WiFi devices are generally available. In the rare event that it has been booked out, you will be notified at least 1 day in advance by email
  • There is a minimum 3 day charge. If you use the device for more days than you originally booked, you will be charged for the extra days when you return the device at the original retail price

Pick Up And Drop Off Information:

Hong Kong International Airport Service Counter

  • Pick up the device on your ARRIVAL DATE at the Hong Kong International Airport service counter
  • Location: Counter A08, Arrival Hall, Level 5, Terminal 1, HK International Airport
  • Opening hours: 24 hours, daily
  • Please be advised that you will only be able to pick up your device during opening hours

Pick Up Procedure:

  • Present your printed or mobile voucher at the Hong Kong International Airport service counter
  • Pay the HKD500 deposit fee per device
  • Receive the pocket WiFi device and start surfing!

Return Procedure:

  • Return the device to the Hong Kong International Airport service counter
  • Pay for any additional days used
  • If all the items rented is lost, the whole deposit fee will be used as payment. If the items rented are partially lost, a reduction will be made in the deposit fee based on the lost item’s original price
  • If everything is in order, you'll be refunded the full HKD500 deposit

Deposit Payment and Refund Information

  • The customer needs to pay HKD500 deposit per device at the counter
  • The customer can pay the deposit by cash, debit card (Unionpay, Visa, Mastercard are supported) or credit card
  • Deposit paid via cash will be refunded at the counter after returning the device
  • Deposit paid via debit card will be refunded within 10-15 working days after returning the device
  • If the deposit is made via credit card, the pre-authorized HKD500 fee per device held will be released after 45 days after returning the device

Cancelation Policy

  • No cancelation or refunds after booking confirmation