4G WiFi (Hong Kong Pick Up) for Hong Kong (3/5/8/10 day pass)

4G WiFi (Hong Kong Pick Up) for Hong Kong (3/5/8/10 day pass)

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Enjoy mobile data use with a Hong Kong 4G pocket WiFi device that conveniently fits in your pocket

  • Stay connected while traveling with a pocket WiFi rental in Hong Kong
  • Collect your device at the Hong Kong Airport and drop off your device at the Hong Kong Airport
  • Note: If you are taking a ferry from Macau for departure at HK Airport, you would not be able to pass through HK custom and take/return the device

What to Expect

It's never been so easy to stay connected whilst abroad. With an easy pick up service at Hong Kong International Airport you'll enjoy WiFi access throughout your stay. The speedy 4G Hong Kong pocket WiFi device connects up to five different phones, laptops and tablets at once and supports 4-6 hours of surfing on one battery charge. With high speed internet feach day, you will be able to share your travels with friends and families wherever you go! So avail of the pocket WiFi rental in Hong Kong and add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are. If you're leaving Hong Kong for another destination in Asia, we've got you covered too.

Activity Information

Booking Procedure:

  • Please select number of days you need the WIFI devices
  • After payment, Koalabeds Customer Service will contact and confirm your arrival pickup date and return date.
  • Then, you will received the pick up confirmation letter for your journey.
  • WiFi devices are generally available. In the rare event that it has been booked out, you will be notified at least 1 day in advance by email
  • There is a minimum 3 day charge. If you use the device for more days than you originally booked, you will be charged for the extra days when you return the device at the original retail price

Insider Tips:

  • If fully charged, the device can be used continuously used for 4 to 6 hours. We'd recommend you also carry a portable battery charger to repower the device on the go
  • Day charges are calculated inclusively. For example, if you pick up the device on a Thursday and return it on a Monday, you will be charged for 5 days of usage
  • You will be charged for the days that you are in possession of the WiFi device, whether or not you are using the service

Pick Up And Drop Off Information:

  • Location: Hong Kong International Airport Service Counter
  • Pick up the device on your ARRIVAL DATE at the Hong Kong International Airport service counter
  • Location: Counter A08, Arrival Hall, Level 5, Terminal 1, HK International Airport
  • Opening hours: 24 hours, daily
  • Please be advised that you will only be able to pick up your device during opening hours
  • For rescheduling enquiries and troubleshooting after you receive the device, please contact UROAMING customer service hotline: +852 2588 5888 (10:00am-8:00pm) or whatsapp: 54200284

Pick Up Procedure:

  • Present your printed or mobile voucher at the Hong Kong International Airport service counter
  • Pay the HKD500 deposit fee per device
  • Receive the pocket WiFi device and start surfing!

Return Procedure:

  • Return the device to the Hong Kong International Airport service counter
  • Pay for any additional days used
  • If all the items rented is lost, the whole deposit fee will be used as payment. If the items rented are partially lost, a reduction will be made in the deposit fee based on the lost item’s original price
  • If everything is in order, you'll be refunded the full HKD500 deposit

Deposit Payment and Refund Information

  • The customer needs to pay HKD500 deposit per device at the counter
  • The customer can pay the deposit by cash, debit card (Unionpay, Visa, Mastercard are supported) or credit card
  • Deposit paid via cash will be refunded at the counter after returning the device
  • Deposit paid via debit card will be refunded within 10-15 working days after returning the device
  • If the deposit is made via credit card, the pre-authorized HKD500 fee per device held will be released after 45 days after returning the device

Cancelation Policy

  • No cancelation or refunds after booking confirmation